Privacy Policy
- 1. Introduction
- 1.1 Scope
- This privacy policy will help you understand how GIGL uses and protects the data you provide to us when you visit and engage us. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit our website.
- 1.2 What User Data We Collect
- When you visit the website and engage us, we may collect the following data:
- Your IP address
- Your contact information and email address.
- Other information such as interests and preferences.
- Data profile regarding your online behaviour on our website.
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting.
- To contact you to fill out surveys and participate in other types of market research.
- To customize our website according to your online behavior and personal preferences.
Why We Collect Your Data:
We are collecting your data for several reasons:
- 1.3 Safeguarding and Securing the Data
- GIGL is committed to securing your data and keeping it confidential. GIGL has done all in its power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
- 1.4 Terms and Definitions
- “us” ,”we” and “our” refer to GIGL
- 1.5 Responsibilities
The Data Protection Officer is responsible for all aspects of the implementation and management of this policy, unless noted otherwise.
Department heads and supervisors are responsible for the implementation of this policy, within the scope of their responsibilities, and must ensure that all staff under their control understand and undertake their responsibilities accordingly.
- 2. Policy
- 2.1 Your Privacy Rights
- This Privacy Policy describes privacy rights regarding the collection, usage, storage, sharing and protection of personal information. It is in line with NITDA including database applications, services, tools and physical contact with us regardless of how you access or use them. If you have created a username, identification code, password or any other piece of information as part of the access security measures, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these conditions.s
- 2.2 Consent
- The acceptance will give consent upon access to the platforms, or use of services, content, features, technologies or functions offered on our website, digital platforms or visit any of our offices for official or non-official purposes. This Policy governs the use of GIGL services and intervention projects by our users and stakeholders unless otherwise agreed through a written contract.
- 2.3 Your Personal Information
- When you use GIGL Services, we collect information sent to us by your computer, mobile phone or other electronic access device. The automatically collected information includes but not limited to- data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, trace to and from the sites, referral URL, ad data, standard web log data, still and moving images.
We may also collect information you provide us including but not limited to- information on web form, survey responses, account update information, email, phone number, organization you represent, social position, correspondence with GIGL support services. We may also collect information about your transactions, enquiries and your activities on our platform or premises. We may also use information provided by these parties like social media sites .
- 2.4 What we will do with your personal information
- The purpose of collecting your personal information is to give you efficient, enjoyable and secure services. We may use your information to:
- Provide service and support
- Process applications and send notice about your transaction to request parties
- Verify your identity.
- Resolve disputes / collect fees and troubleshoot problems
- Manage risk or detect , prevent or remediate fraud or other potentially prohibited or illegal activities.
- Detect , prevent or remediate violation of laws , regulations , standards, guidelines and frameworks.
- Improve GIGL services by implementing aggregate customer or user preference
- Measure the performance of GIGL
- Track information breach and remediate such identified breaches
- Manage and protect
- Track information breach and remediate such identified breaches; Manage and protect our information technology and physical infrastructure.
- 2.5 Cookies
- Cookies are small files placed on your computer’s hard drive that enables the website to identify your computer as you view different pages. Cookies allow websites and applications to store your preferences in order to present contents, options or functions that are specific to you. Like most interactive websites, our website uses cookies to enable the tracking of your activity for the duration of a session. Our website uses only encrypted session cookies which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.
- 2.6 How we protect your personal information
- We store and process your personal information on our computers. We will seek the consent where we need to send your data to a country without an adequate data protection law. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
- 2.7 Security
- We will always hold your information securely. To prevent unauthorized access to your information, we have implemented strong controls and security safeguards at the technical and operational levels. This site uses Secure Sockets Layer/Transport Layer Security (SSL/TLS) to ensure secure transmission of your personal data. You should see the padlock symbol in your URL address bar once you are successfully logged into the platform.
- The URL address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted during the session will be encrypted before transmission and decrypted at the receiving end. This is to ensure that data cannot be read during transmission.
- GIGL has also taken measures to comply with global Information Security Management Systems (ISMS) ; we therefore have put in place digital and physical security measures to limit or eliminate possibilities of data privacy breach incidents.
- 2.8 Data Confidentiality Rights
- Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. You have the right to request sight of, and copies of any and all information we keep on you, if such requests are made in compliance with the Freedom of Information Act and other relevant enactments. While GIGL is responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of passwords and other platform logins details and adherence with physical security protocols on the premises, dealing with only authorised officers of the agency.
- 2.9 Links to other website and premises
- Certain transaction processing channels may require links to other websites or organisations other than ours. Please note that GIGL is not responsible and has no control over the website domain. We do not monitor or review the content of other websites which are linked from ours . Please be aware that we are responsible for the privacy practices or content of our websites. We encourage users to be aware that when they visit the website they should evaluate the security and trustworthiness of the site before providing any personal information. GIGL will not accept any responsibility for loss or damage in whatever way resulting from the disclosure to third parties of personnel information.
- 2.10 Governing Law
- This Privacy Policy is made pursuant to the Nigeria Data Protection Regulation (2019) and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria. Where any provision of this Policy is deemed inconsistent with a law, regulation or convention, such provision shall be subject to the overriding law, regulation or convention.
- 3. Breaches of Policy
- GIGL will take all necessary measures to remedy any breach of this policy including the use of our disciplinary or contractual processes where appropriate.