Terms and Conditions

Liability

• GIGL’s liability in respect of any one Shipment transported by air (including ancillary road transport or stops enroute) is limited to the declared value of the item as shown on the waybill/invoice.

Charges and Billing

• The consideration payable to the Carrier by the Shipper for the handling of goods and related services, will be in accordance with the standard tariffs of the Carrier, to be paid as determined by the Carrier from time to time.
• The Carrier's standard tariffs are available on request.
• Shipment not claimed within 3 working days of its arrival shall attract a daily demurrage charge of ₦500.

Conditions of Goods

• The onus of proving the quantity, type, physical properties, composition and the condition of the goods or the condition of any container at the time of receipt thereof by the Carrier shall at all times remain with the Shipper, and no delivery note, receipt or other document furnished or signed at such time by or on behalf of the Carrier shall constitute conclusive proof thereof.

Right to Inspection

• The carrier has a right to inspect the goods without prior notice to the Shipper, which includes the right to open and examine the goods.
• The receiver is to ensure 100% inspection of goods, acknowledge condition of goods before departure at point of collection from courier as GIGL will not be liable for any complaints afterward.

Deliveries

• Shipments shall not be delivered to postal codes, but to the receiver’s address given by the shipper (which in the case of mail services shall be deemed to be the first receiving postal service and in the case of a central receiving area will be delivered to that area), not necessarily to the named receiver personally. If the shipment is deemed to be unacceptable, or receiver cannot be reasonably identified, GIG Logistics shall use reasonable efforts to return the shipment to shipper at shipper’s cost, failing which the shipment may be disposed of by GIG Logistics without incurring any liability whatsoever.

Carrier Lien

• As security for money owed for the handling of the goods, The Carrier shall have a lien over all goods in its possession or under its control.

Shipper's warranties: The Shipper shall indemnify and hold the carrier harmless for any loss or damage arising out of the shipper’s failure to comply with any applicable laws or regulations, and the for the shipper’s breach of the following warranties and representations:

• All information, descriptions, values and other particulars furnished to the Carrier is complete and accurate;
• The goods are the shipper's sole property or the shipper is authorized by the person owning the goods to enter into this agreement;
• The shipment is properly marked, addressed and packed to ensure safe transportation with ordinary care in handling;
• All applicable customs, import, export and other laws and regulations have been complied with
• Payment of shipment fee by the shipper’s authorized representative the terms and conditions in this agreement constitute binding and enforceable obligations on the shipper;

Dangerous Goods

• Shipper warrants that all goods handled are fit to be so handled in the ordinary way and are not dangerous goods;
• The carrier will not handle any dangerous, corrosive, noxious, hazardous, inflammable or explosive goods or any goods which in its opinion are likely to cause damage;
• The shipper shall be liable for all losses or damage caused to the Carrier & third parties by all dangerous goods;
• If, in the opinion of the Carrier any goods become a danger to any person or property, the Carrier shall be entitled to and without notice to the shipper take such any steps as it in its sole discretion in respect of the goods. In such event the carrier shall not be liable under any circumstances for the value of the goods or for any other loss or damage sustained by the shipper or owner as a result of such steps and still be liable under any circumstances for the value of the goods or for any other loss or damage sustained by the Shipper or owner as a result of such steps and still be entitled to recover from the shipper its remuneration for the handling of the goods together with any costs incurred by the carrier.

Perishable Goods

• Perishable goods which are not taken up immediately upon arrival at their destination or which are insufficiently marked or otherwise not identifiable may be disposed of without notice to Shipper.

Route

• When carrying goods, The Carrier shall in its sole discretion decide what route to follow.

Carrier Obligations

• It will be deemed that the carrier has discharged all its obligations in terms hereof, Once the carrier has delivered or handed the goods to the receiver stated in the waybill at the receiver's address or at any other address the carrier has been requested to deliver to.

Carrier Liability for Damage or Loss

• The carrier shall only be liable for direct loss and damage only and this shall be limited to the declared value of the shipment as stated on the waybill. All other types of loss or damage are excluded and this includes but is not limited to lost profits, income, interest, and future business. The Carrier shall not be liable for any loss or damage that is special or indirect, even if the risks (financial or otherwise) associated with such loss or damage was communicated directly or indirectly to the Carrier before or after the acceptance of the shipment.
• Claims are limited to one claim per shipment, settlement of which will be full and final settlement for all loss or damage in connection therewith.
• If the shipper regards the limits provided in Clauses 12.1 and 12.2 as insufficient, then the shipper must make a special declaration of value and take out insurance on the shipment as directed by the carrier’s staff so as to enable it recover the full value of the goods, the payment of the premium shall be at the shipper’s expenses, subject to the investigation and subsequent approval by the carrier’s management.
• All claims must be submitted in writing to GIG Logistics within fourteen (14) days from the date that GIG Logistics accepted the shipment, failing which GIG Logistics shall have no liability whatsoever.

Subcontracting

• The carrier reserves the right to employ sub-contractors to act for it, and shall have no responsibility or liability to the shipper for any acts or omissions of such third parties.

Forfeiture

• Shipments not picked up within 1 month shall be forfeited to the Carrier and the carrier shall dispose of such shipment accordingly.

Notices

• Notices shall be served on the address stipulated on the waybill.

Dispute

• In case of any dispute arising from shipment, such dispute shall be amicably resolved by the parties. If the dispute, difference or claim is not settled amicably, parties shall jointly appoint a sole arbitrator to arbitrate on the matter after which, such difference or Claim shall then be referred to the Lagos Multi-Door Courthouse (LMDC) for Mediation which shall be conducted in accordance with the LMDC Mediation Procedure Rules.
• The applicable Laws regarding this agreement are the Laws of the Federal Republic of Nigeria.

General Terms

• These terms constitute the sole record of the agreement between the parties. The carrier shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein.
• No relaxation or indulgence which the carrier may grant to the Shipper shall constitute a waiver of the rights of the carrier regardless of when it arose.

Customs Duties and Taxes

• Please note that customs duties and taxes may apply on your items in the destination country.
• GIG Logistics has no control over these charges as these tariffs are determined by the customs of the destination country.
• GIG Logistics shall not be responsible for any delays arising from customs border control.
• Shipper and receiver are responsible for providing all documentation needed for customs clearance. In the event the shipper or receiver fails to provide this, the shipper will be charged for the return of the shipment to the origin.

Technical Policy

• To ensure the effective evaluation and safe handling of technical gadgets, customers engaging in the shipping of such devices must grant permission for thorough testing. Failure to consent to testing relieves GIGL of any responsibility for potential damages incurred during transportation or assessment. While every effort will be made to safeguard against physical and hardware damage, GIGL explicitly disclaims liability for any software and hardware damage that may occur during the testing process. Customers are advised to back up their data and ensure the compatibility of software and hardware with the testing procedures. Refusal to permit testing and inspection absolves GIGL from any claims related to both hardware and software damage.By proceeding without testing, the customer disclaims GIGL’s liability for any software damage. Customers are encouraged to thoroughly review and acknowledge this policy before initiating the shipping process.